Slow processing by EVO Canada’s POS system

Customer experience is very important for a hospitality business. If the experience is poor customers will not come back to seek your service. When you can’t retain customers in the industry you can’t grow your business. I have been running a restaurant in Montreal for the last 10 years. Recently, I signed up for a payment processing from EVO Canada. I invested a huge amount of money to make the business more organised. But the service disappointed from the first day itself. The system takes a lot of time for processing requests. Besides, the printer doesn’t work properly. It jams frequently. This is giving poor customer experience to the customers. This is annoying. Feel as though I have flushed my money down the drain.

I am planning to change to an efficient payment processing system. This time I am not going to hurry in choosing a service.