I started a garment
retail business last month in Montreal. For the first two weeks I was doing all
the billing process manually and accepted payment in cash. But as more customers
started coming to my store, it became difficult to generate bills manually for
the large crowd. Long queues were a common sight at the store. Besides, many customers
preferred to pay through credit card. To state very simply I was losing
business!
On the advice of
a close friend, I planned to install a POS system by EVO Canada. Though it cost
me a good amount of money, I was not reluctant to invest the amount believing that
the application will make the business more efficient. I was disappointed. It has
been two weeks there has hardly been a day without technical glitches. The
terminal freezes at will. The PIN pad is not efficient and often stops working.
Instead of solving
the problem of the long queues, it has added to the plight of the customers. The
card reading facility often fails to read a card at the first instance.
